Terms of Use

Article 1. Introduction

These Terms of Use ("Terms") govern the conditions applicable to the access and use of the official website of Chill Global Hospitality & Management (hereinafter referred to as "Chill Global Hospitality", "We", or the "Company"). By accessing or using the Website, you confirm that you have read, understood, and agreed to comply with these Terms along with all policies published on the Website.

Article 2. Scope of Application

These Terms apply to all of the following entities:

• Website visitors;
• Registered account holders and Members;
• Customers making room reservations;
• Any individual or organization using any services on the Website.

Article 3. Right to Use the Website

• Users are permitted to access and use the Website for the following lawful purposes: searching for hotel information; viewing room rates; making reservations; registering and managing member accounts; contacting Chill Global Hospitality; and using other legitimate features.
• Users undertake to use the Website solely for lawful purposes and without affecting the normal operation of the system.

Article 4. Prohibited Acts

Users shall not:

• Provide false or misleading information;
• Unauthorizedly access, interfere with, disrupt, or damage the Website system;
• Spread viruses, malicious code, or other harmful software;
• Unauthorizedly collect data or extract system information;
• Copy, modify, or exploit Website content for commercial purposes without prior written approval;
• Infringe upon the intellectual property rights of Chill Global Hospitality or any third party;
• Perform any act that violates applicable laws and regulations.

Article 5. User Accounts

Where the Website permits account registration, users are responsible for:

• Providing accurate and complete information, and maintaining the confidentiality of their username and password;
• Taking full responsibility for all activities arising from their account;
• Immediately notifying Chill Global Hospitality upon discovering any unauthorized access to their account.

We reserve the right to suspend or terminate an account without prior notice if a violation of these Terms is detected.

Article 6. Intellectual Property Rights

• All content on the Website — including but not limited to: logos, trade names, trademarks, images, videos, text, interface designs, icons, databases, and source code (if protected) — is the property of Chill Global Hospitality or its legal licensors and is protected under applicable laws.
• No individual or organization is permitted to copy, modify, distribute, publish, or commercially exploit any part of the Website without the prior written consent of Chill Global Hospitality.

Article 7. Third-Party Links

For user convenience, the Website may contain links to third-party websites or services. Chill Global Hospitality does not control and is not responsible for the content, privacy policies, or practices of any third-party websites.

Article 8. Disclaimer of Warranties and Limitation of Liability

The Website is provided on an "as is" and "as available" basis. Although we make reasonable efforts to ensure accurate and updated information, Chill Global Hospitality does not warrant that:

• The Website will operate continuously, uninterrupted, or error-free;
• All displayed information is fully comprehensive or absolutely accurate.

To the maximum extent permitted by law, Chill Global Hospitality disclaims all liability for any direct or indirect damages arising from the use of, or inability to use, the Website.

Article 9. Modifications to the Website

Chill Global Hospitality reserves the right to modify the interface, features, or content, or to temporarily suspend or terminate part or all of the Website at any time for maintenance, upgrades, or legal, technical, and business reasons.

Article 10. Amendments to Terms

We reserve the right to amend or supplement these Terms at any time. The latest version will be posted on the Website and will take effect immediately upon publication. Continued use of the Website after changes are posted constitutes acceptance of all such modifications.

Article 11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam. Any dispute arising shall first be resolved through negotiation. If an agreement cannot be reached, the dispute shall be submitted to a competent Court in Vietnam for resolution.

Article 12. Contact Information

Chill Global Hospitality & Management

• Website: https://chillglobalhospitality.com
• Email: info@chillglobalhospitality.com
• Hotline: +84 387 073 135